Mediachase Community - E-Commerce 4.1.2 Trial version not working

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E-Commerce 4.1.2 Trial version not working

Last post Fri, Oct 03 2008, 4:57 PM by truthbrother. 22 replies.

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Thu, Aug 28 2008, 6:37 AM 10172

a.topala
Joined on 08-28-2008
Posts 8

E-Commerce 4.1.2 Trial version not working

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Hello!
I have installed the trial version of the eCommerce solution on my workstation, but the PublicStore application is not working.
I keep getting the web error below. Do you what is the problem. I have to review this solution and to create a small demo till tomorrow noon (CET). Can anyone help?

My workstation environment is:
Win VISTA SP1, IIS7, SQL SERVER 2005 EXPRESS SP2.

Many Thanks!!!

this is the error page:....

Request is not available in this context

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Web.HttpException: Request is not available in this context

Source Error:


An unhandled exception was generated during the execution of the
current web request. Information regarding the origin and location of
the exception can be identified using the exception stack trace below.

Stack Trace:

[HttpException (0x80004005): Request is not available in this context]
   System.Web.HttpContext.get_Request() +3465893
   Mediachase.eCF.Licensing.StoreLicenseProvider.ValidateLicense(ServerLicense license, String& errorMessage) +273
   Mediachase.eCF.Licensing.ServerLicenseProvider.GetLicense(LicenseContext context, Type type, Object instance, Boolean allowExceptions) +183
   Mediachase.eCF.Licensing.StoreLicenseProvider.GetLicense(LicenseContext context, Type type, Object instance, Boolean allowExceptions) +36
   System.ComponentModel.LicenseManager.ValidateInternalRecursive(LicenseContext context, Type type, Object instance, Boolean allowExceptions, License& license, String& licenseKey) +259
   System.ComponentModel.LicenseManager.ValidateInternal(Type type, Object instance, Boolean allowExceptions, License& license) +41
   System.ComponentModel.LicenseManager.Validate(Type type, Object instance) +29
   Mediachase.MetaDataPlus.MetaDataContext..ctor() +63
   Mediachase.MetaDataPlus.MetaDataContext..cctor() +20

[TypeInitializationException: The type initializer for 'Mediachase.MetaDataPlus.MetaDataContext' threw an exception.]
   Mediachase.MetaDataPlus.MetaDataContext.get_Current() +0
   ASP.global_asax.Application_Start(Object sender, EventArgs e) +43

[HttpException (0x80004005): The type initializer for 'Mediachase.MetaDataPlus.MetaDataContext' threw an exception.]
   System.Web.HttpApplicationFactory.EnsureAppStartCalledForIntegratedMode(HttpContext context, HttpApplication app) +3385130
   System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) +125
   System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) +182
   System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) +259
   System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext) +245

[HttpException (0x80004005): The type initializer for 'Mediachase.MetaDataPlus.MetaDataContext' threw an exception.]
   System.Web.HttpRuntime.FirstRequestInit(HttpContext context) +3465475
   System.Web.HttpRuntime.EnsureFirstRequestInit(HttpContext context) +69
   System.Web.HttpRuntime.ProcessRequestNotificationPrivate(IIS7WorkerRequest wr, HttpContext context) +675

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Thu, Aug 28 2008, 8:04 AM 10173 in reply to 10172

a.topala
Joined on 08-28-2008
Posts 8

Re: E-Commerce 4.1.2 Trial version not working

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Some additional details from the Event Viewer...

3005

An unhandled exception has occurred.

8/28/2008 5:57:29 PM

8/28/2008 2:57:29 PM

b938dd93072d4818b787626e0875bb6e

/LM/W3SVC/5/ROOT/PublicStore-1-128644090336068590

Full

/PublicStore

C:\Program Files\Mediachase\eCommerce Framework 4.1\PublicStore\

ADI

5064

w3wp.exe

NT AUTHORITY\NETWORK SERVICE

HttpException

The type initializer for 'Mediachase.MetaDataPlus.MetaDataContext' threw an exception.

http://localhost/PublicStore

/PublicStore

::1

False

NT AUTHORITY\NETWORK SERVICE

False

at System.Web.HttpApplicationFactory.EnsureAppStartCalledForIntegratedMode(HttpContext context, HttpApplication app) at System.Web.HttpApplication.RegisterEventSubscriptionsWithIIS(IntPtr appContext, HttpContext context, MethodInfo[] handlers) at System.Web.HttpApplication.InitSpecial(HttpApplicationState state, MethodInfo[] handlers, IntPtr appContext, HttpContext context) at System.Web.HttpApplicationFactory.GetSpecialApplicationInstance(IntPtr appContext, HttpContext context) at System.Web.Hosting.PipelineRuntime.InitializeApplication(IntPtr appContext)

Hope this helps!

PS: I just cannot stop wondering .... are these kind of problems frequent with using MediaChase products? I feel that this is dramatic: I'm not able at least to install and run for the 1st time this product!? At least any Windows OS runs fine for the 1st time....

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Thu, Aug 28 2008, 9:22 AM 10174 in reply to 10173

Sasha
Joined on 01-01-2000
Los Angeles
Posts 1,064

Re: E-Commerce 4.1.2 Trial version not working

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You need to switch your website to use classic pipeline mode under Vista. Go to the IIS Manager->advanced settings and under Application Pool pick Classic .NET AppPool.

Hope this helps,
Sasha.

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Thu, Aug 28 2008, 10:13 AM 10175 in reply to 10174

truthbrother
Joined on 12-21-2006
Los Angeles, CA
Posts 224

Re: E-Commerce 4.1.2 Trial version not working

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Here is an article on our documentation site that should be helpful - http://docs.mediachase.com/doku.php?id=ecf:41:tutorials:vista

Mediachase Software

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Fri, Aug 29 2008, 12:30 AM 10178 in reply to 10174

a.topala
Joined on 08-28-2008
Posts 8

Re: E-Commerce 4.1.2 Trial version not working

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Thanks for the support!

The AppPool was set on "Classical.NET". It doesn't work neither for both application pool types.

Why is the CommerceManager application working and the PublicStore not?

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Fri, Aug 29 2008, 1:47 AM 10179 in reply to 10175

a.topala
Joined on 08-28-2008
Posts 8

Re: E-Commerce 4.1.2 Trial version not working

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truthbrother:
Here is an article on our documentation site that should be helpful - http://docs.mediachase.com/doku.php?id=ecf:41:tutorials:vista

Mediachase Software

Setup file (setup.exe) went fine: the DB seems to be ok, the IIS web site was created, along with the 2 web applications: PublicStore & CommerceManager. The CommerceManager app is running fine.

What's with the MetaDataContext error?

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Fri, Aug 29 2008, 10:24 AM 10181 in reply to 10179

truthbrother
Joined on 12-21-2006
Los Angeles, CA
Posts 224

Re: E-Commerce 4.1.2 Trial version not working

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We are sorry you are experiencing this installation problem. I can assure you that the ECF has been successfully installed by hundreds of our customers and the Installation Wizard sets up everything, but most of them ran it on Windows XP. We are aware that the Vista installation is a bit of a workaround, but people have successfully run the ECF on Vista.

I noticed that you ran the setup.exe Wizard for the installation. For Vista, you must perform a manual installation - go to http://docs.mediachase.com/doku.php?id=ecf:41:setup:installation
and look for the section that is entitled Option 2: Advanced Manual Setup of Full ECF Baseline.

Your IIS is probably okay if you followed the Vista IIS Setup instructions (http://docs.mediachase.com/doku.php?id=ecf:41:tutorials:vista). So the problem is related to configuration (permissions or database scripts not be running properly.

Let us know how it goes.

Mediachase Software

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Mon, Sep 01 2008, 8:25 AM 10188 in reply to 10181

a.topala
Joined on 08-28-2008
Posts 8

Re: E-Commerce 4.1.2 Trial version not working

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Hi,

I've performed the manual installation and the result is the same: the PublicStore application is not working.
I find this situation incredible: I'm unable to get some real support for a commercial solution, that I'm supposed to pay for.
Judging from the features of the administration application, it seems that your e-commerce solution is really good, but that's really unfortunate that I cannot show a demo app to my boss.

I still don't have a straight answer from you: what is the source of this error? What shall I do to make it work (obviously your team haven't done this)? How are you prepared for Win 2008 server?

As you said, the cause may be a configuration issue, but what shall I do to make it work? How is this web solution coded? No log message, no custom error page, no anything.

Why does the installation kit does not contain the "web services" application ?

You are saying that your e-commerce solution is an alternative to Microsoft Commerce Server ... is it?!

My time is limited, and instead of creating a nice demo for my boss, I'm wasting a lot of time to make this solution run.

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Tue, Sep 02 2008, 10:53 AM 10197 in reply to 10188

truthbrother
Joined on 12-21-2006
Los Angeles, CA
Posts 224

Re: E-Commerce 4.1.2 Trial version not working

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We will run through the setup ourselves today and give you a consolidated set of detailed instructions by tomorrow.

Mediachase Software

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Wed, Sep 03 2008, 5:35 PM 10205 in reply to 10197

truthbrother
Joined on 12-21-2006
Los Angeles, CA
Posts 224

Re: E-Commerce 4.1.2 Trial version not working

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We successfully installed ECF 4.1.2 following the manual installation procedure. We will update our documentation tomorrow to consolidate all the instructions and to add more details to clarify the steps.

Mediachase Software

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Wed, Sep 03 2008, 11:57 PM 10208 in reply to 10205

a.topala
Joined on 08-28-2008
Posts 8

Re: E-Commerce 4.1.2 Trial version not working

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Thank you.

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Thu, Sep 04 2008, 3:01 PM 10219 in reply to 10208

jasonkim
Joined on 10-03-2007
Posts 51

Re: E-Commerce 4.1.2 Trial version not working

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Hello,

Our Vista documentation has been updated. http://docs.mediachase.com/doku.php?id=ecf:41:tutorials:vista

Please review the Installation guide and check for any configurations that may have been skipped.

Please also let us know if the document is unclear in certain areas.

Hope this helps. Thank you.

Mediachase Software

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Fri, Sep 05 2008, 12:19 AM 10221 in reply to 10219

a.topala
Joined on 08-28-2008
Posts 8

Re: E-Commerce 4.1.2 Trial version not working

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Hello and thank you for your support.

Meanwhile I've installed the solution on a win2003 IIS6 environment, and so far seems to work fine.

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Fri, Sep 05 2008, 11:54 AM 10226 in reply to 10221

jasonkim
Joined on 10-03-2007
Posts 51

Re: E-Commerce 4.1.2 Trial version not working

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Thank you for using the ECF.

Mediachase Software

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Sat, Sep 20 2008, 9:36 AM 10333 in reply to 10226

FishBrain
Joined on 09-17-2008
Posts 7

Re: E-Commerce 4.1.2 Trial version not working

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Hi topala,

Which language version of windows do you use?

I had the same error. I'm using Hungarian language edition of Vista. I spent much time investigating the problem, almost give up, then i switched the language for non unicode programs to english. Reboot and tadaaam :) It works fine now. The only problem is, that i got another program, that needs this setting to be hungarian. :S So something in the background not really Unicode anyway.

Another problem i had, when the install program tries to run sql scripts, it stuck. The couse is, in hungarian Vista, the string 'network service' is translated. The eager-beaver translators at MS... The Win_Vista.slq should be modified.

I hope, these problems will be handled soon, at least in G5

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