Mediachase Community - Custom Issue Status

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Custom Issue Status

Last post Thu, Aug 13 2009, 10:24 AM by truthbrother. 1 replies.


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Wed, Aug 12 2009, 1:17 PM 11103

dcockrell
Joined on 08-12-2009
Posts 1

Custom Issue Status

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Hi,

We are running IBN version 4.5.66. Currently, if I edit an issue, I can set its status to Open, Closed, or Suspended. Once it is closed, I can re-open it. This is on the quick tracking section of an issue. Is there a way to define more statuses (For example, Pending customer input, etc.).

Thanks,

Don

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Thu, Aug 13 2009, 10:24 AM 11104 in reply to 11103

truthbrother
Joined on 12-21-2006
Los Angeles, CA
Posts 400

Re: Custom Issue Status

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Unfortunately, while the IBN has many customizeable fields/areas, those statuses are static and cannot be changed.

We will provide that flexibility in a future release.

Mediachase Software

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