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Manapro Consultores - Product error on cross selling with sku visible = false

Last post Mon, Mar 16 2009, 3:02 PM by truthbrother. 1 replies.
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  •  Mon, Mar 16 2009, 1:41 PM 10936

    Manapro Consultores - Product error on cross selling with sku visible = false

    Dear Mrs. Mediachase,
     
       When i try to display products that have a cross selling, and the sku = false, the web site display the following error. and when i put on sku = true, the page display without errors.

    Server Error in '/Tienda' Application.

    Object reference not set to an instance of an object.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [NullReferenceException: Object reference not set to an instance of an object.]
    Mediachase.eCF.PublicStore.SharedModules.PurchaseModule.BindAccessories() +425
    Mediachase.eCF.PublicStore.SharedModules.PurchaseModule.Page_Load(Object sender, EventArgs e) +231
    System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
    System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +33
    System.Web.UI.Control.OnLoad(EventArgs e) +99
    System.Web.UI.Control.LoadRecursive() +47
    System.Web.UI.Control.LoadRecursive() +131
    System.Web.UI.Control.LoadRecursive() +131
    System.Web.UI.Control.LoadRecursive() +131
    System.Web.UI.Control.LoadRecursive() +131
    System.Web.UI.Control.LoadRecursive() +131
    System.Web.UI.Control.LoadRecursive() +131
    System.Web.UI.Control.LoadRecursive() +131
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1436


    Version Information: Microsoft .NET Framework Version:2.0.50727.1433; ASP.NET Version:2.0.50727.1433


  •  Mon, Mar 16 2009, 3:02 PM 10937 in reply to 10936

    Re: Manapro Consultores - Product error on cross selling with sku visible = false

    Hi,

    I was not able to reproduce your issue. I took the base product at http://ecf412.qa.mediachase.com/PublicStore/ and went to this product -- Widescreen Plasma EDTV Display Panel.

    This product has 4 other products listed in the cross-selling tab and I made the SKU for 42" unavailable. After waiting for the cache to expire, the 42" option no longer shows up and the site is stable -- http://ecf412.qa.mediachase.com/PublicStore/product/Widescreen-Plasma-EDTV-Display-Panel,2,5.aspx

    Was this behavior happening ever since the site was launched?  Did something change recently?  Did you do any custom development?

    Mediachase Software
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