I dont understand why this gateway isnt working.  I do have an account with UPS and I do have an accesskey.  So I am not sure if it has to do something with eCF isnt sending the request over on port 443 or if there is something else. 

 

Also, I havent receive my distrubuition key yet, my order is 1119

Is there any error in error log (configuration->store log in commerce manager)? We are looking at this issue in the mean time.

The distribution key has been sent to you as well.

nothing in the store logs.   I have it configured in manager, but it just doesnt show up as an option in the payment and shipping section of checkout.   (last are of the url is /CheckoutPayment.aspx?id=0  and I would assume its looking a shipping method.)

Anyway for us to access your commerce manager? If so send us email to support@mediachase.com with information or simply give us a call.

sure can, I just send an email with the subject Sasha to help Justin

Thanks Justin, we have one of our engineers looking at it now. You will hear something from us tomorrow.

Hi, we actually found the error log in your commercemanager that details the UPS error. We now have developer assigned to this issue, so it should be resolved within few days. We will give you a hotfix (if any required) as soon as it is available.

Great, now I just wish I knew where you found it in my logs.  Anyways, I am getting that store catalog empty error.  Says Catalog is eirther empty or your do not have access to the catalog.  Details Category with ParentCategoryId="0" not found, so I added a Category and still receive the same error so I even went as far as adding a product with some skus and still the same.

 

Me, I pull the category table up in sql just to see how ParentCategoryId is set.  Below is what came up in the table.

CategoryId   1

Name   On Line Store

Ordering   0

IsVisible   1

ParentCategoryId   0

CategoryTemplateId   1

ItemsPerPage   0

( I am sure you get the point now)

I did try to import the catalog that came with it, but I can only have 100 products for now and it didnt work. 

 

 

1                   On Line Store 0 1 0 1 0 0  7 2005-08-03 13:15:08.187 2005-08-03 13:15:08.187 0

The information is in Store Logs under Configuration menu choice.

Go to Site Structure and select the very top category (checkbox next to it) and click access. In the dialog that opens add group "Everyone" and click save. That will give access to your default category to everyone.

Thats where I looked.  I even emptied it before i tried again and nothing was in there.

 

 

Also doing what you suggested with the parentcat id didnt work.  I was still getting that error.  So I just blew it away and started from scratch.  There has to be a better way, because I used the sql script to clean out the database at first got the error so I just started trying different things.  owell.

we have send you the script that you need to be run on your email

Thanks
Khan

Hi, make sure you have a warehouse defined for all the sku's you are using. Without that defined the UPS shipping gateway won't work as it will not be able to calculate the origin address.

Hope this helps.

Ok, so I take it the warehouse would be my address.  Let me try that.

Khan, that didnt work.

Nope, no go on it.  I still dont get UPS shipping quotes.  I even tried my FedEx account and USPS.  None of the shipping works,  Something is missing and I dont see it in the logs.