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Canon Australia

Overview

Canon is one of the world’s leading brands in cameras and digital imaging solutions. Canon Australia, a subsidiary of Canon Inc. Group (NYSE: CAJ, TYO: 7751), launched their Canon Online Store creating a new direct to consumer channel to reach the Australian public. Providing an eCommerce solution allows Canon Australia customers to browse, research, and purchase items all in the same place. Intelligent architecture and integration allows customers to view near real-time stock and product availability as they shop. The new online store also updated the Canon employee purchase solution to be PCI Compliant. As part of an overall digital strategy Canon Australia plans to utilize the ECF platform for the Canon New Zealand Online Store in the future.

Characteristics

• New Direct to Consumer Channel
• Updated Employee Store as PCI Compliant
• Customized prices and products displayed based on user credentials (for consumer or employee access)

Integrations

Press Release

Pritzker Military Library

Solution Partner: Glaser Technology

Overview

Pritzker Military Library is a non-profit with the mission of increasing public knowledge and understanding of military history in America.  The new ECF-based site allows Pritzker Military Library to expand their outreach and further their educational goals by allowing easy event registration, online payments and donations, and access to the cataloged event webcasts, audio, and DVDs.  Especially unique to the Pritzker Military Library solution is the integration to physical kiosks available in the library, which enables patrons to easily register for membership.  These kiosks automatically integrate into the website synchronizing the entire eCommerce solution and have helped Pritzker Military Library achieve its highest membership numbers ever.

Characteristics

• Integration with Kiosks
• Online payments and donations
• Membership management
• Management of event registration, live webcasts, and cataloged resources

Integrations

• Authorize.NET for payments
• Quickbooks for accounting

Press Release

Kwikset by Black & Decker

Overview

Kwikset®, a Stanley Black & Decker Hardware and Home Improvement brand, manufactures and markets a complete line of door locks and door hardware including door knobs, door levers, deadbolts, handlesets, pocket door hardware and electronic keyless entry locks for residential and light commercial applications.  Stanley Black & Decker plans a long term enterprise wide migration to Mediachase ECF as its new platform to replace old and varying product catalog platforms across its brands.  Kwikset is the first brand to be relaunched on the new ECF platform and has received the Best in Class Award from Interactive Media Awards.

Characteristics

• Multiple brands and sites
• Consolidate varying platforms to ASP.NET
• Flexibility for future business requirements (B2B, B2C)
• Earned Best in Class Award for its ECF-based Catalog from Interactive Media Awards

Integrations

• Sitefinity CMS

Press Release

Mastermind Toys

Solution Partner: Affinity Systems

Overview

Mastermind Toys, Canada’s leader of fun and educational toys, has 11 stores in Canada and has had an online store since 1997.  Wanting to offer their customers a more personalized shopping experience, some cornerstones to their new site are a uniquely robust and encompassing promotions engine, highly detailed and personalized gift wrapping options, improved customer checkout features, and product descriptions, videos, and reviews.  Site traffic more than doubled and sales increased by 17% within the first few months of launch.

Characteristics

• Replatform from Microsoft Commerce Server
• Tie in promotions to every category level and be personalized based on user account and shopping cart content.
• Add personalized gift wrapping and card options for each individual product.
• Separate shipping addresses per line item.

Integrations

More Information

CBTL by The Coffee Bean & Tea Leaf

Solution Partner: Guidance

Overview

The oldest and largest privately-held coffee and tea retail business in the US, The Coffee Bean & Tea Leaf®, launched its new line of single-serve beverage systems, CBTL™.  The new ecommerce site includes 40 various machines, specialty coffees, accessories, and subscriptions for recurring monthly coffee shipments with the CBTL Premium Club.

Characteristics

• Subscription Management
• Order management for subscription repeated orders and single orders

Integrations

• Microsoft Great Plains
• UPS Worldship Shipping Gateway
• Montera Payment Gateway
• Custom Ratings & Review and Store Locator software

Blog Post

Cartridges Direct

Overview

Cartridges Direct is a leading provider of printer cartridges and other personal or corporate printing needs in Australia.  Their 300% growth each year since 2007 required them to invest in a robust and flexible eCommerce system.  As a registered reseller of HP Australia products the Cartridges Direct site integrated with HP’s and completed customer orders.  With a catalog of over 3,000 cartridge models on the new ECF-based site, average orders increased by 24%.

Characteristics

• Replatforming from a php shopping cart.
• Integrate with Hewlett Packard Australia site
• Create and monitor thousands of landing pages 

Integrations

• Microsoft NAV ERP
• Microsoft Dynamics CRM
• Quickbooks (AUS) Accounting
• Hewlett Packard Australia site
• Digishop CMS
• ANZ Egate and Paypal payment gateways

More Information

Remington Products™

Overview

Remington Products is a world leader in hair style products, shaving, and grooming needs.  Previously only available through resellers, this new B2C site allows consumers to purchase Remington Product items directly. Remington Products is the first site to be replatformed on the ECF by global consumer products parent company, Spectrum Brands.  Spectrum Brands plans an enterprise-wide migration of all brands to the ECF platform.  Online sales have doubled and the number of registered users consistently increases 10% each month since the launch of the Remington Products site.

Characteristics

Integrations

• Sitecore CMS
• SAP
• CyberSource payment gateway
• SearchSpring
• Bronto email marketing

More Information

Camera House

Overview

Camera House is the largest specialty photographic retain chain in Australia with 82 stores nationwide and numerous warehouses throughout the continent.  A new full eCommerce solution was needed to efficiently manage their online and in-store sales and business requirements.  Customers can find all of their photo needs and can choose between home or in-store delivery of items.

Characteristics

• Manage inventory across 82 stores and numerous warehouses.
• Flexible order management to allow for in-store pick up option.

Blog Post

Tilley

Overview

Outdoor clothing expert Tilley Endurables needed to upgrade their outdated ASP platform to an ASP.NET framework that would be able to handle their growth in sales and as a company.  Headquartered in Canada and with offices in the US and UK, Tilley reaches an international market through retailers, wholesalers, their Canadian stores, and their eCommerce website.

Characteristics

• Multiple Languages
• Multiple Currencies
• Replatforming from ASP to ASP.NET 

More Information

SnapShotU!

Overview

SnapShotU! allows customers to create the ultimate personalized college gear by combining their own personal photos with official logos and icons of major universities to produce books, cards, calendars, and other photo products.  Integrated with the Azure Cloud, SnapShotU! gives customers the perfect place to store and share photos and create unique customized products.

Characteristics

• Integrated with the Azure Cloud
• Customization of each product through well designed User Interface

Integrations

• Azure Cloud Asset Management
• FedEx Shipping and Address Validation
• Vertex Tax
• Mediaclip “Web-to-print” customization software

More Information

WorkflowOne

Overview

WorkflowOne delivers print and promotional marketing items for Fortune 100 companies and is the #1 Distributor as ranked by Print Professional Magazine.  The WorkflowOne Store is a B2B site that provides branded promotional merchandise to WorkflowOne customers.  Each customer is provided with a custom branded online store which presents the promotional items branded for their specific company. 

Characteristics

• B2B
• Brand all generic promotional items with the appropriate business logo on sign in
• Custom workflows for billing each business according to their specific requirements

Integrations

• IBM AS400 (IBM iSeries)
• UPS Shipping
• Vertex Tax Software

More Information

CMEonCall by LDI

Solution Partner: Guidance

Overview

CMEonCall.com is the new electronic delivery channel for Learner’s Digest International, offering the most comprehensive collection of fully-accredited Continuing Medical Education (CME) materials from LDI brands, Audio Digest and Marathon Multimedia.  The catalog items are mainly digital downloads of audio, video, and written files, and access to these was monitored based on the user accounts and user subscription type.  CMEonCall.com is a central location and integration point for the two legacy sites, Audiodigest.com and MarathonMultimedia.com.

Characteristics

• Integration of legacy sites
• Customer accounts can be recognized across all 3 sites
• Subscription management with access to downloadable goods

Integrations

• Legacy sites, including CRM and Catalog data
• CyberSource Payment Gateway
• THINK Subscription Management with EclipseNET CRM

More Information

Faber Music

Solution Partner: Concurrent Development

Overview

Faber Music is the leading British publisher of music media and resources.  Faber Music leveraged the ECF to create multiple storefronts which would each sell a subset of the catalog containing thousands of download and physical products.  Faber Music provides an ECF eCommerce system that manages “ePartners”, 3rd party vendors that create their own storefronts to sell a subset of the Faber Music catalog along with their own digital music content through Faber Music’s “ePartners Hub” marketplace.  There have been about 20 ePartners’ sites launched with a total of 50 planned for the first stages.  Faber Music also redesigned and relaunched their own main website and the Faber Music Store to be on the consolidated ECF platform, where they could manage their own sites as well as all of the ePartners from one easy to use central backend system.

Characteristics

• Multiple Sites (20 live sites, 50 planned) each with a unique design
• Multiple Currencies
• Thousands of Tangible and Intangible Goods (downloadable products)
• One-time-use URLs created for downloading purchased products only associated with the customer’s account
• Copyright checks via custom software

Integrations

• Amazon S3 Cloud asset management
• Powerforce ERP
• SecureHosting Payment Gateway
• Copyrights- a custom application for enhanced catalog management across storefronts
• NHibernate- object layer on Copyright databases
• XML Web Services for delivery of downloads

More Information

Cognex

Overview

World leader of industrial sensors, readers, and vision software and systems, Cognex (Nasdaq: CGNX) replatformed and upgraded their B2B site from an outdated ASP platform.  This site handles about 40% of the total business of Cognex.  The Business Foundation Engine of the ECF was the main technical building block to manage the custom order related data required by various business requirements of Cognex customers.

Characteristics

• B2B internal site
• Replatform from ASP to ASP.NET
• Highly customized orders

Integrations

• Ektron CMS
• PeopleSoft CRM

More Information

Printers Row Fine & Rare Books

Solution Partner: Glaser Technology

Overview

PrintersRowBooks.com is the online presence of the Chicago storefront Printers Row Fine & Rare Books.  This new site replaced an old and practically unused site and generated direct online sales, which previously were only taking place through a 3rd party online marketplace, ABE Books.  The new eCommerce solution integrated with ABE Books via XML and quickly became the main source of online sales.  Sales increased by 300% and viewership increased by 1300% within months of launch.

Characteristics

• Real time Inventory and Order updates between ECF and ABE Books marketplace
• Easily migrated and maintain 20,000 products (to be 50,000 within 1 year)
• Easy to use UI for managers and non-technical staff

Integrations

Mayne Stage

Solution Partner: Glaser Technology

Overview

Mayne Stage is a new Chicago concert venue that needed an original website.  The new web presence and eCommerce platform for Mayne Stage provides multiple tiers of promoting for artists as well as enabling dynamic purchasing abilities for its wide range of customers.  Glaser Technology created an ecommerce solution which allowed for easy updates of the event schedules, cross promotions and marketing, and the ability to purchase tickets for events online through customization and extension of the ECF Meta Data Engine and Business Foundation Engine.

Characteristics

• Seamlessly manages about 50,000 ticket sales per year
• Over 10,000 unique visitors per month within months of launch
• Easy to update schedule for non-technical staff
• Promotions and associations between headliners and opening acts

Integrations

• Authorize.NET payment
• Quickbooks
• Ticketweb ticketing service
• Facebook social plugin
• Loyalty Management program

Press Release

Act One Pub

Solution Partner: Glaser Technology

Overview

Act One Pub is located in the new Mayne Stage music and entertainment venue in the north-side neighborhood of Chicago, featuring great pub food and atmosphere.  Their ECF-based site utilized the Catalog Management System to input each menu item as a product.  Leveraging the Meta Data Engine the catalog was easily organized, and using the Lucene search engine managers can quickly find and edit any menu item.

Characteristics

• Easily update food and drink menus and daily specials

Integrations

• Authorize.NET payment
• Quickbooks
• Opentable.com online reservations
• Mayne Stage website

Press Release

Specialized Products Company

Solution Partner: Guidance

Overview

Applying best practices in user experience and visual design to create a new look for SPC, Guidance extensively customized Mediachase's ECF platform to build Specialized.net. The suckerfish dropdown navigation was custom-coded and it's easily manageable and extensible through the site's custom-build admin system. Filtered search capabilities were integrated using Nextopia's eComm | Search software, which allows visitors to narrow down their search results based on brand, product category, or type. A single-page checkout (SPCO) was created for the site, with a custom real-time shipping rate algorithm which uses product dimensions and weight information along with selected carrier and provided zip code to calculate the shipping rate of any order.

Guidance designs, builds and maintains eCommerce websites for pure-play online or multi-channel retailers. Guidance creates captivating online experiences so consumers will buy more, come back often and value greater engagement with the retailer.

Characteristics

Clean web design, powered by the ECF, seamlessly showcases SPC's products.

Integrations

More Information

Co-op Furniture™

Characteristics

UK based company using EPiServer CMS and ECF in a combined solution.

More Information

Body Style™

Characteristics

Multi-Site, Multi-Currency, Multi-Language Commerce Site

Integration

Multiple integration points, depending on the site, currency and language selected.

More Information

Maison de la Truffe™

Characteristics

Luxury item commerce site, powered by the ECF, depicting high-end consumer products, with a myriad of exotic configurations.

Integration

Proprietary CMS, Proprietary ERP and Data Systems

More Information

Hershey™

Characteristics

Stylish web design, powered by the ECF, seamlessly showcases Hersheys' world-renowned products.

Integration

Sitecore CMS, Coveo Search Engine, and Proprietary ERP and Data Systems

NRG Systems™

Characteristics

Green Powered Website, powered by the ECF, seamlessly showcases Wind Energy Measurement products.

Integrations

Sitecore CMS, Coveo Search Engine, and Proprietary ERP and Data Systems

More information

Youth Sports Live

MusicRadar

CPS

Cooper & Co.

Paul Stuart

Grand Lux Cafe

The Cheesecake Factory

Pure Action Sports

Volutone

Cisco Brothers

Aperion Audio

First Act

Scentiments

Garden IQ