More Information


Features & Capabilities
Technical Architecture
Frequently Asked Questions

.NET eCommerce Systems Integrators and eCommerce Solution Provider Program

.NET eCommerce Blog

Check out our blog for more information, tips, and resources related to eCommerce. Visit Now


Contact Us for Live Demo

To see ECF™ G5 in action, contact: sales@mediachase.com
U.S. + 1 323-988-1071

Technical and Community Support


We offer numerous support and documentation channels when you try out and/or purchase ECF™ G5. The platform can be complex to work with if you don't take the time to go through inital training with a developer, read the Wiki documentation, or ask us questions.



Wiki Documentation

Before you even get started with ECF™ G5, by all means, read through our Wiki first. This is our main repository of information you'll need to get you started with either your 60-day trial developer package or your licensed Full Source developer package.

In other words, read the documentation and it will solve a majority of the initial issues you come across when you first lay your hands on ECF™ G5.

Some resources and guides include:

> Skills, Technology, and System Pre-Requisites

> Installation Overview and Guidelines

> Developer Reference and Tutorials

> Commerce Manager End-User Guides



Community Forums

Our community forums provide a shared resource among members of our ECF™ G5 development community. We highly recommend that you first post in our forums so that any follow-up answers can be shared with other developers, who in likelihood, will ask similar questions.



Email Support

While we highly recommend you post in our forums, you can choose to send us an email to mailto:support@mediachase.com?ECF G5 Support. Like our forums, expect a personal response within 24-72 hours upon receipt.



Purchase Additional Training

When you first purchase ECF™ G5, you are given a complimentary one-hour introductory training session with one of our developers. After that, you can purchase additional training to go over the platform more in detail by contacting an ECF™ G5 salesperson at sales@mediachase.com or by calling US +1 323-988-1071.


Mediachase Partnership Opportunities


If you're serious about eCommerce and your implementations, you can become a Mediachase ECF™ G5 partner. You gain the benefit of discounted licensing, greater marketing opportunities, a proven code base to build your solutions on, and priority support.

To learn more about our partnership opportunities, go here. Inquire and become an ECF™ G5 partner today.


.NET eCommerce Blog Community


Be a part a growing audience and community. To learn the latest about ECF™ G5 and its surrounding technologies, check out our .NET eCommerce Blog to participate in the conversation. There you will find how-to guides, the latest .NET eCommerce trends, and news about the industry at large.