Thank you for trialing FileUploader.NET.
While FileUploader.NET is still for sale, it is no longer a supported product of ours. Our existing support documentation and forums are an excellent source of support information, however our support team will not handle additional questions regarding support of this product. Because this is a sunset product, development (including any possible bug fixes) has ceased. However, we do offer the source code version of the product to allow you to make additional changes. This version has been on the market for a year and a half and we have had no major support issues with it, proving that it is a very stable product.
You may want to search our forums or look through our documentation at http://www.mediachase.com/FileUploader2/documentation/default.html for general guidance on this issue.