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Installation Error

Last post Thu, Mar 18 2010, 3:00 PM by richlyc. 8 replies.
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  •  Mon, Dec 11 2006, 10:56 PM 4402

    Installation Error

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     After fresh intallation when accessing Public Store I am getting the following error. Reintalled several time but, same error occurs. Please help

    Server Error in '/PublicStore' Application.

    System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Configuration.Provider.ProviderException: ImageServiceProvider Failed. Check the writes permissions to the following directory: C:\Program Files\Mediachase\eCommerce Framework 4.0\eCFWebServices\images
      at Mediachase.eCF.Providers.FileImageProvider.SaveImage(String name, Image image, String contentType) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\FileImageProvider.cs:line 293
      at Mediachase.eCF.Providers.FileImageProvider.SaveImage(String name, Byte[] image, String contentType) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\FileImageProvider.cs:line 267
      at Mediachase.eCF.Providers.FileImageProvider.SaveImage(String name, Byte[] image) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\FileImageProvider.cs:line 245
      at Mediachase.eCF.Providers.ImageService.SaveImage(String name, Byte[] image) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\ImageService.cs:line 77
      at Mediachase.eCF.BusLayer.Common.Util.Helper.GetCachedImageUrl(ObjectMetaField metafield)
      at Mediachase.eCF.BusFacade.Engine.ServicePipeHelper.PopulateMetaAttributes(ArrayList attributes, ArrayList files, ArrayList images, ObjectMetaField[] fields) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Engine\ServicePipeHelper.cs:line 767
      at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.InternalCreateCategorySiteNode(Category cat, String[] responseGroup) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 432
      at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.PopulateCategorySiteNode(SiteNode& siteNode, Category cat, String[] responseGroup) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 172
      at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.CreateSiteNode(SiteNode& siteNode, String languageCode, String[] responseGroup, IList`1& errorArray) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 114
      at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.Process(ContentProcessor processor) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 61
      at Mediachase.eCF.BusFacade.Engine.PipelineManager.ExecutePipeline(ContentProcessor processor, IList`1& errors) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Engine\PipelineManager.cs:line 64
      at Mediachase.eCF.BusFacade.SiteNodeManager.CreateSiteNodes(SiteNodeLookupRequest request, IList`1& errorArray) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\SiteNodeManager.cs:line 190
      at Mediachase.eCF.BusFacade.SiteNodeManager.SiteNodeLookup(SiteNodeLookup lookup) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\SiteNodeManager.cs:line 130
      at Mediachase.eCF.BusFacade.eCFCommerceService.SiteNodeLookup(SiteNodeLookup lookup)
      --- End of inner exception stack trace ---

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    Exception Details: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Configuration.Provider.ProviderException: ImageServiceProvider Failed. Check the writes permissions to the following directory: C:\Program Files\Mediachase\eCommerce Framework 4.0\eCFWebServices\images
      at Mediachase.eCF.Providers.FileImageProvider.SaveImage(String name, Image image, String contentType) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\FileImageProvider.cs:line 293
      at Mediachase.eCF.Providers.FileImageProvider.SaveImage(String name, Byte[] image, String contentType) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\FileImageProvider.cs:line 267
      at Mediachase.eCF.Providers.FileImageProvider.SaveImage(String name, Byte[] image) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\FileImageProvider.cs:line 245
      at Mediachase.eCF.Providers.ImageService.SaveImage(String name, Byte[] image) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\ImageService.cs:line 77
      at Mediachase.eCF.BusLayer.Common.Util.Helper.GetCachedImageUrl(ObjectMetaField metafield)
      at Mediachase.eCF.BusFacade.Engine.ServicePipeHelper.PopulateMetaAttributes(ArrayList attributes, ArrayList files, ArrayList images, ObjectMetaField[] fields) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Engine\ServicePipeHelper.cs:line 767
      at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.InternalCreateCategorySiteNode(Category cat, String[] responseGroup) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 432
      at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.PopulateCategorySiteNode(SiteNode& siteNode, Category cat, String[] responseGroup) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 172
      at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.CreateSiteNode(SiteNode& siteNode, String languageCode, String[] responseGroup, IList`1& errorArray) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 114
      at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.Process(ContentProcessor processor) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 61
      at Mediachase.eCF.BusFacade.Engine.PipelineManager.ExecutePipeline(ContentProcessor processor, IList`1& errors) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Engine\PipelineManager.cs:line 64
      at Mediachase.eCF.BusFacade.SiteNodeManager.CreateSiteNodes(SiteNodeLookupRequest request, IList`1& errorArray) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\SiteNodeManager.cs:line 190
      at Mediachase.eCF.BusFacade.SiteNodeManager.SiteNodeLookup(SiteNodeLookup lookup) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\SiteNodeManager.cs:line 130
      at Mediachase.eCF.BusFacade.eCFCommerceService.SiteNodeLookup(SiteNodeLookup lookup)
      --- End of inner exception stack trace ---

    Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace: 

    [SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Configuration.Provider.ProviderException: ImageServiceProvider Failed. Check the writes permissions to the following directory: C:\Program Files\Mediachase\eCommerce Framework 4.0\eCFWebServices\images
   at Mediachase.eCF.Providers.FileImageProvider.SaveImage(String name, Image image, String contentType) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\FileImageProvider.cs:line 293
   at Mediachase.eCF.Providers.FileImageProvider.SaveImage(String name, Byte[] image, String contentType) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\FileImageProvider.cs:line 267
   at Mediachase.eCF.Providers.FileImageProvider.SaveImage(String name, Byte[] image) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\FileImageProvider.cs:line 245
   at Mediachase.eCF.Providers.ImageService.SaveImage(String name, Byte[] image) in c:\Projects\ECF\Package\main\src\ImageServiceProvider\ImageService.cs:line 77
   at Mediachase.eCF.BusLayer.Common.Util.Helper.GetCachedImageUrl(ObjectMetaField metafield)
   at Mediachase.eCF.BusFacade.Engine.ServicePipeHelper.PopulateMetaAttributes(ArrayList attributes, ArrayList files, ArrayList images, ObjectMetaField[] fields) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Engine\ServicePipeHelper.cs:line 767
   at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.InternalCreateCategorySiteNode(Category cat, String[] responseGroup) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 432
   at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.PopulateCategorySiteNode(SiteNode& siteNode, Category cat, String[] responseGroup) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 172
   at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.CreateSiteNode(SiteNode& siteNode, String languageCode, String[] responseGroup, IList`1& errorArray) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 114
   at Mediachase.eCF.BusFacade.Filters.Nodes.SiteNodeInfoContentFilter.Process(ContentProcessor processor) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Filters\Nodes\SiteNodeInfoContentFilter.cs:line 61
   at Mediachase.eCF.BusFacade.Engine.PipelineManager.ExecutePipeline(ContentProcessor processor, IList`1& errors) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\Engine\PipelineManager.cs:line 64
   at Mediachase.eCF.BusFacade.SiteNodeManager.CreateSiteNodes(SiteNodeLookupRequest request, IList`1& errorArray) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\SiteNodeManager.cs:line 190
   at Mediachase.eCF.BusFacade.SiteNodeManager.SiteNodeLookup(SiteNodeLookup lookup) in c:\Projects\ECF\Package\main\src\eCFFacadeLayer\SiteNodeManager.cs:line 130
   at Mediachase.eCF.BusFacade.eCFCommerceService.SiteNodeLookup(SiteNodeLookup lookup)
   --- End of inner exception stack trace ---]
   System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +533462
   System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +204
   Mediachase.eCF.ClientLib.Objects.eCFCommerceServiceWse.SiteNodeLookup(SiteNodeLookup lookup) +47
   Mediachase.eCF.ClientLib.ClientCatalog.LookupCategories(Int32[] categories, String[] responseGroups, ErrorsError[]& errors) +584

[ClientException]
   Mediachase.eCF.ClientLib.ClientCatalog.LookupCategories(Int32[] categories, String[] responseGroups, ErrorsError[]& errors) +623
   Mediachase.eCF.Web.BaseClasses.CategoryBase.get_Category() in c:\Projects\ECF\Package\main\src\WebUtility\BaseClasses\CategoryBase.cs:121
   Mediachase.eCF.PublicStore.Catalog.Modules.CategoryInfoModule.CreateChildControlsTree() +23
   Mediachase.eCF.PublicStore.Catalog.Modules.CategoryInfoModule.OnInit(EventArgs e) +17
   System.Web.UI.Control.InitRecursive(Control namingContainer) +321
   System.Web.UI.Control.InitRecursive(Control namingContainer) +198
   System.Web.UI.Control.InitRecursive(Control namingContainer) +198
   System.Web.UI.Control.InitRecursive(Control namingContainer) +198
   System.Web.UI.Control.InitRecursive(Control namingContainer) +198
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +692

    Version Information: Microsoft .NET Framework Version:2.0.50727.42; ASP.NET Version:2.0.50727.42

  •  Mon, Dec 11 2006, 11:17 PM 4403 in reply to 4402

    Re: Installation Error

    Reply Quote

    Hi,

    What version of ECF 4.0.x are you installing? What are your system specs - Windows XP/Windows Server 2003? SQL Server 2000, 2005 or Express Edition? Which installation did you use - wizard or manual? Any errors during installation? Please look in the installation folder for log file and attach them to the post.

    Thanks.
    Irina

  •  Mon, Dec 11 2006, 11:51 PM 4404 in reply to 4403

    Re: Installation Error

    Reply Quote

    We are using ECF 4.0 for .Net 2.0 and intalled on a Windows 2000 machine with SQL Server 2000.

    Last week I have successfully installed ecf. But now when I un installed and  reinstalled, the problem occurred. We used wizard installation and no errors occurred during installation.

    Thanks,

    Anil

     

  •  Tue, Dec 12 2006, 8:10 AM 4405 in reply to 4404

    Re: Installation Error

    Reply Quote

    It looks like you may have a priveledges error - the snippet below is from the error you received.

     

    Exception Details: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Configuration.Provider.ProviderException: ImageServiceProvider Failed. Check the writes permissions to the following directory: C:\Program Files\Mediachase\eCommerce Framework 4.0\eCFWebServices\images

    Can you check the write priveleedges for the directopry mentioned on your install?

  •  Thu, May 03 2007, 2:21 PM 5548 in reply to 4405

    Re: Installation Error

    Reply Quote
    I found it out, if you use a different port for your server, you have to cange in IIS under ASP.net and see general - commerceService

  •  Mon, May 07 2007, 5:14 PM 5562 in reply to 5548

    Re: Installation Error

    Reply Quote
    Thanks for the status update.
    Gary L Cox Jr

  •  Tue, Jun 26 2007, 4:36 AM 5876 in reply to 5548

    Re: Installation Error

    Reply Quote

    Hi knott

    I have the same problem and I can ' t resolve it, so can you explain the stup by stup your solution aboout using defrent ports in the server  .

    Thanks.

  •  Wed, Mar 17 2010, 2:59 AM 11271 in reply to 5876

    Re: Installation Error

    Reply Quote
    I have the same problem.
    Did you find solution for it?

    Thanks,
    katzraya

  •  Thu, Mar 18 2010, 3:00 PM 11274 in reply to 11271

    Re: Installation Error

    Reply Quote
    Responded via this thread - http://www.mediachase.com/Community/forums/11273/ShowThread.aspx#11273

    --Richly
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