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Upgrading deployment License 50 ---> 100. No effect

Last post Wed, Mar 21 2007, 10:23 PM by irina. 8 replies.
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  •  Wed, Mar 21 2007, 6:01 AM 5276

    Upgrading deployment License 50 ---> 100. No effect

    Hi,
    I received a new license for 100 products from you for www.winelook.com.au with a short instructions:
    "Copy the deployment license to your servers and put them in the bin directories of web services and commerce manager."
    - Done, but no effect.
    I added  a couple of products (51st, 52nd) and i couldn't see the products on front until i deleted another two.
    I followed the instructions above and placed the lic file {ccf7f4a1-7a21-****-****-***********}.lic in webServices/bin/ and CommManger/bin/ directories on my remote server.

    WebServices runs adminws.winelook.com.au/ws/
    and
    Commerce manager runs adminws.winelook.com.au/admin/

    Please, check the license file or provide a new one

    Alexei
  •  Wed, Mar 21 2007, 6:21 AM 5277 in reply to 5276

    Re: Upgrading deployment License 50 ---> 100. No effect

    Hi,

       Have you restarted IIS after copying file?

    Nadya.

  •  Wed, Mar 21 2007, 6:51 AM 5278 in reply to 5277

    Re: Upgrading deployment License 50 ---> 100. No effect

    Hm ... hard to say, i placed the license file on remote server ~ 1 week ago.
    may be not, it wasn't restarted. Should be?
  •  Wed, Mar 21 2007, 7:41 AM 5279 in reply to 5278

    Re: Upgrading deployment License 50 ---> 100. No effect

    Yes, you need to restart IIS.
  •  Wed, Mar 21 2007, 8:09 AM 5280 in reply to 5279

    Re: Upgrading deployment License 50 ---> 100. No effect

    Yep, i stoped / started the web site - the same :( (SITE, not a whole IIS, it is not dedicated server, just a normal hoster with a remote access panel and wizards)
    It wasn't changed. I did double check. - 2 new products are in available mode and they are missed on a front.
    Ideas, please?
  •  Wed, Mar 21 2007, 11:47 AM 5287 in reply to 5280

    Re: Upgrading deployment License 50 ---> 100. No effect

    Hello Alexei,

    It doesn't look like a licensing problem (if it was you wouldn't be able to add any products in the Commerce Manager and would actually get an exception that you don't have a license for it).

    Please check your products security roles. Also make sure the products are checked to be available as well as SKUs for those products.

    Thanks.
    Sincerely,
    Irina

  •  Wed, Mar 21 2007, 4:54 PM 5295 in reply to 5287

    Re: Upgrading deployment License 50 ---> 100. No effect

    Are you sure, Irina?
    I did an experiment;
    0. Backup the DB
    1. I deleted 2 "old" products and 51st and 52nd appeared in the front.
    2. I restored DB from the backUp - 51st and 52nd disappeared from the front.

    What do you think, please?
    Irina?

    Alexei
  •  Wed, Mar 21 2007, 7:15 PM 5299 in reply to 5295

    Re: Upgrading deployment License 50 ---> 100. No effect

    Irina, It's fixed itself :)
    Never mind. it was template problem. The template shows 10 products only. In my experiments it was 11th and 12th item in category.

    I'm going to redesign the template.
    Thanks

    Alexei
  •  Wed, Mar 21 2007, 10:23 PM 5300 in reply to 5299

    Re: Upgrading deployment License 50 ---> 100. No effect

    Great! I am glad it works. Thanks for the follow-up, Alexei.

    Sincerely,
    Irina

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