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Only Last Four Digits of CC values are stored when order value is 0$.

Last post Thu, Mar 11 2010, 1:09 PM by richlyc. 6 replies.
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  •  Wed, Mar 10 2010, 6:54 PM 11259

    Only Last Four Digits of CC values are stored when order value is 0$.

    I am usuing ECF 4.1 and when I try to place an order with $0, order is going properly but only last four digits of credit card values are stored.
    If I change the price on SKU, then it works fine and I can see full credit card number.
    Is there a direct way without opening the business DLL, to resolve this issue.

  •  Thu, Mar 11 2010, 9:29 AM 11260 in reply to 11259

    Re: Only Last Four Digits of CC values are stored when order value is 0$.

    Hi Aniketh,

    To clarify, are you using the latest version 4.1 (4.1.2) or on either 4.1.0 or 4.1.1?

    Best regards,
    Mediachase Support
  •  Thu, Mar 11 2010, 10:04 AM 11261 in reply to 11260

    Re: Only Last Four Digits of CC values are stored when order value is 0$.

    It is ECF (4.1.2)
  •  Thu, Mar 11 2010, 10:05 AM 11262 in reply to 11261

    Re: Only Last Four Digits of CC values are stored when order value is 0$.

    Now I see more it makes the order processed which has 0$ on it.
    Order which has some amount on it are not maked processed and CC info is still avail.
  •  Thu, Mar 11 2010, 10:58 AM 11263 in reply to 11262

    Re: Only Last Four Digits of CC values are stored when order value is 0$.

    Hi Aniketh,

    Thank you for the clarification. I'm not completely clear on your last response, but I'm assuming you mean that the reason why you're not seeing the credit card numbers when an order is $0 is because it's already processed by ECF. When an order is placed with a value greater than $0, it's not processed yet and you can see the CC info.

    What you want to do first is enable ECF to keep credit card information. To do that, login to Commerce Manager, go to Configuration --> Global Settings and then scroll down to "Keep Credit Card Info." Make sure you select yes and save your settings. That will save the credit card information in your database (encrypted). So you can access the credit card information via the database. If this option is set to No, then the credit card information automatically gets discarded as soon as the order is completed.

    Best regards,
    Mediachase Software
  •  Thu, Mar 11 2010, 11:16 AM 11264 in reply to 11263

    Re: Only Last Four Digits of CC values are stored when order value is 0$.

    Thanks four your response!
    You resolved my issue.


    Thanks once again.
  •  Thu, Mar 11 2010, 1:09 PM 11265 in reply to 11264

    Re: Only Last Four Digits of CC values are stored when order value is 0$.

    Hi Aniketh,

    Glad we were able to help!


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