Hi,
Please give us the following info:
ECF 4.x release/build number
Full Source Code or Front End Source Code only?
Windows Server - OS + SP level
SQL Server - Version + SP level
Are you on the latest code base? Here is a link to our Release History -- http://www.mediachase.com/ecf/releasenotes.aspx
There was a fix in our latest ECF 4.1.2 that addresses products not saving properly due to serialization not being set properly.
As a potential workaround, please read this thread --
http://www.mediachase.com/Community/forums/1/9824/ShowThread.aspxTry re-saving your product(s) to see if this resolves your issue.
Hope this helps.
Mediachase Software