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'Stuck' progress status despite successful file uploads when operating through a load balancer...

Last post Tue, Sep 13 2011, 10:22 AM by richly. 1 replies.
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  •  Tue, Sep 13 2011, 1:17 AM 11470

    'Stuck' progress status despite successful file uploads when operating through a load balancer...

    Hi,

    We are currently trialling your latest FileUploader.NET control against that from another vendor.

    A single physical WWW server has been set up for our tests and is thus the same one for both of the following communication paths...

    (1) 'W2007 Pro' -> HTTPS (port 443) -> IIS

    (2) 'W2007 Pro' HTTPS -> [CISCO Load Balancer SSL terminator] -> HTTP (port 81) 'IIS'

    Both paths can be used to reliably upload the required test files. Although the progress status for (1) operates sucessfully, that for (2) remains 'stuck' on 0% even after file upload has completed.

    Looking at our client-side WireShark traces for your .NET control's upload on each run we note the successful establishment of 3x HTTPS connections, one (apparently) being reserved purely for the data upload itself.

    For path (2) one of the other 2 connections consistently fails to actually contain any ‘Application Data’ packets. It would thus be very useful if you could help us to achieve a better understanding of the purpose of the 2 non-data upload HTTPS connections, whilst our review of the traces continues...

    Regards and thank you in advance,
    Teligent UK Ltd.
  •  Tue, Sep 13 2011, 10:22 AM 11472 in reply to 11470

    Re: 'Stuck' progress status despite successful file uploads when operating through a load balancer...

    Hi,

    Thank you for trialing FileUploader.NET.

    While FileUploader.NET is still for sale, it is no longer a supported product of ours.  Our existing support documentation and forums are an excellent source of support information, however our support team will not handle additional questions regarding support of this product.  Because this is a sunset product, development (including any possible bug fixes) has ceased.  However, we do offer the source code version of the product to allow you to make additional changes.  This version has been on the market for a year and a half and we have had no major support issues with it, proving that it is a very stable product.

    You may want to search our forums or look through our documentation at http://www.mediachase.com/FileUploader2/documentation/default.html for general guidance on this issue.

    --Richly

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